How to find your Luxembourg Pillar 2 pension and get your statement

A Luxembourg Pillar 2 pension is a supplementary pension connected to work. The first useful result is not always a PDF. It is knowing that a scheme exists and identifying the manager responsible for its data.

MyGuichet shows the scheme and its manager. Once you know the manager, ask for your current statement. Depending on the provider, it may be called a statement of acquired rights, a relevé de droits acquis, an individual statement or an individual certificate.

You need a private MyGuichet eSpace and registration in Luxembourg's National Registry of Natural Persons (RNPP).

1. 01

   Open your private MyGuichet eSpace

   Open MyGuichet and sign in with LuxTrust.
2. 02

   Open My data

   In your private eSpace, choose the "My data" section.
3. 03

   Open Employment

   Within Employment, choose "Supplementary pension".
4. 04

   Note the scheme and manager

   Record the scheme manager shown for each entry. This is the organization to contact for more detail or a correction.

The exact details vary by scheme. The statement may include:

Old-age and personal-contribution components

Entry and exit dates, financial-year dates, vesting date, manager, affiliate status, mathematical reserves where applicable, and paid premiums or contributions where applicable. Reserves and premiums are not displayed for defined-benefit schemes.

Death and invalidity components

Financial-year dates, manager and affiliate status.

Liquidated benefits

The relevant component, triggering event, status where applicable, gross amount, tax withheld where applicable, dependency contribution, liquidated amount and liquidation date.

If the information looks wrong, IGSS recommends contacting the scheme manager directly.

Use the manager named in MyGuichet, on a payslip or on an annual pension letter. Ask for the current statement used by that scheme. If the scheme uses a different document name, ask for the document showing your current acquired rights or individual benefit record.

Subject: Request for supplementary pension statement

Hello,

I am a current or former member of a supplementary pension scheme managed by you. I would like to request my current statement of acquired rights (relevé de droits acquis) or the equivalent individual statement for my scheme.

My details:
Full name: [your name]
Luxembourg matricule: [your 13-digit number]
Employer or former employer: [employer]
Employment dates: [from / to]
Policy or affiliate number, if known: [number]

Please tell me if you need any other identification or supporting information.

Thank you,
[your name]

Choose your provider to open its portal and follow the steps.

Check MyGuichet first. If it does not contain useful information and the former employer has been dissolved, merged or renamed, the IGSS Supplementary Pension Scheme Department can help identify the manager or employer behind the data.