1. Contact
Use the Contact page for privacy questions or data-rights requests.
2. Website data
The website stores your selected language, theme and analytics consent in your browser.
3. Optional product updates
If you separately choose product updates on the beta access form, Clerio sends your email address to Kit. This choice is optional and does not affect your beta request. You can unsubscribe through any update email.
4. Contact and beta access requests
When you use the contact form, Clerio sends your name, email address, language, topic and message through Resend to the Clerio team so we can reply. A beta access request includes your name, email address, current country of work and any pension countries or goals you select. Clerio stores the request in its managed database, uses Resend to notify the team and sends a confirmation to your email address. If you separately choose product updates, your email address is also sent to Kit. Pension documents are uploaded only inside an invited Clerio account, not through these public forms.
5. Analytics and consent
Clerio uses Google Analytics to understand overall website use and Microsoft Clarity to understand how visitors use public pages through session recordings and interaction data. Both load only after you allow analytics. Clarity is not loaded on product or account pages, and public forms are masked. You can change your choice through Cookie settings in the footer.
6. Service providers
The website is hosted on Vercel. Neon provides managed database storage for beta access requests. Google Analytics and Microsoft Clarity process public website usage only after consent. Kit processes optional product-update subscriptions. Resend and the designated email provider deliver contact messages, team notifications and beta-request confirmations. Each provider processes only the information needed for that purpose.
7. Retention
Product-update details remain until you unsubscribe or ask for deletion. Unapproved or inactive beta access requests are reviewed for deletion after 90 days. If access is granted or an ongoing support relationship exists, related information is kept only as long as needed for that relationship and applicable obligations. Contact messages are kept only as long as reasonably needed to reply. Browser preferences remain until you clear them or change your choice.
8. Your rights
Depending on the applicable law, you may ask for access, correction, deletion, restriction, portability or objection. Use the Contact page to make a request.
9. Closed beta
Closed-beta members can upload pension documents inside the product. Please do not send pension statements or identity documents through the public contact form or by email. Use the Contact page if you have a privacy question before uploading.
10. Updates
We will update this notice when the website, product or service providers change.